Green Dot Bank Review (2024)

Pros Explained

  • Competitive APY on high-yield savings account: Green Dot's high-yield savings feature linked to the Cash Back Visa Debit Card earns a 2% annual percentage yield (APY) on balances of up to $10,000. The Go2bank Visa Debit Card earns a quarterly 4.5% APY on balances up to $5,000.
  • Online and mobile purchases earn 2% cash back: The Cash Back Visa Debit Card earns unlimited 2% cash back on online purchases, including in-app purchases and other mobile purchases. There is no cap on cash-back earnings.
  • Early access to direct deposited paychecks: You can get your paycheck up to two days early with Green Dot's ASAP Direct Deposit. Eligibility for early access depends on your employer's payment processing.
  • No overdraft fees: You are protected from fees on overdrafts of up to $200, with eligible direct deposits. If you don't have funds to cover a purchase, the transaction may be declined.

Cons Explained

  • Monthly fees: Green Dot charges a $7.95 monthly fee for its Visa Debit Card account unless you direct deposit $500 or more in the previous month. Go2bank Visa Debit Card's monthly fee can also be waived with an eligible direct deposit. The $9.95 monthly fee for the Cash Back Visa Debit Card cannot be waived. The Pay As You Go Visa Debit Card has no monthly fee.
  • Out-of-network ATM fee: Green Dot's ATM network is free for the Cash Back Visa Debit Card and the Go2bank Visa Debit Card. However, if you have to use one that's out of network, the bank charges a $3 fee on top of any charges from the ATM operator.
  • Limited cash-back access: Restricted to a deposit of earnings once a year, on the account's anniversary.
  • No joint accounts: There are no joint or custodial account options.

Who Is Green Dot Bank Best For?

Green Dot is best for people who do most of their banking online or through mobile access. It may be a good fit for those who want:

  • A competitive interest rate on savings
  • Unlimited 2% cash-back rewards on most spending
  • No minimum balance requirements
  • Monthly fees that can be waived with direct deposits
  • Cash deposits at retail stores

What Does Green Dot Bank Offer?

Green Dot is not a full-service online bank, but it offers debit cards that feature online banking services and attractive returns on savings. Here are the Cash Back Visa Debit Card and the high-yield savings account, as examples.

Cash Back Visa Debit Card

The Cash Back Account is a spending account that earns rewards for card purchases. It's not technically a checking account but acts similar to one.

The main draw is the unlimited 2% cash back that's earned on select online purchases. Not all spending earns cash back, such as airline tickets, gift cards, and bill payments.

Besides a complimentary debit card, customers also get access to services including:

  • Free cash deposits at select retail locations
  • No overdraft fees with eligible direct deposit
  • Mobile banking

A major drawback of the unlimited Cash Back Visa Debit Card Account is the $9.95 monthly fee.

To access your cash-back rewards balance, you need to keep your account open at least 12 months and it needs to be in good standing at the time. Accrued rewards are deposited only once a year on the account anniversary.

High-Yield Savings Account

When you open a Cash Back Visa Debit Card or the Go2bank Visa Debit Card, you also get access to a high-yield savings account. The first has no monthly fee and currently earns 2% APY on all balances of $10,000 or less, which is more than the current national average. The Go2bank Visa Debit Card earns 4.5% APY on balances up to $5,000 and pays quarterly.

However, interest is calculated differently than it is at most banks and is only applied to your account once at the end of a 12-month period. Take the Cash Back Visa Debit Card. Interest is calculated by taking the average daily balance of your savings account for each day over a 12-month period, starting when you opened the account, and multiplying that by 2%.

Like all banks covered by the Federal Deposit Insurance Corporation (FDIC), money held in Green Dot accounts is FDIC-insured up to $250,000 per depositor. Keep in mind the $250,000 is for all accounts, including any you may have with Green Dot Corporation's other banking subsidiaries.

Green Dot Bank Customer Service

For help, customers can call 866-795-7597. For disputes on unauthorized charges on accounts, you need to submit a dispute form.

Green Dot has no physical bank branches, but customers can access their accounts 24/7 online or through its mobile app, which is available for iOS (3.6 stars) or Android (4.1 stars).

How To Bank With Green Dot

To open an account with Green Dot, go to its website or download the app and fill out the account application. You also have the option to open an account in-store at participating retailers, which include Walmart, 7-Eleven, and Rite Aid, among others.

Similar to other banks, you'll need to provide personal information to open an account. This includes your mailing address, phone number, Social Security number, and date of birth.

Final Verdict

If you're in search of an online bank that pays competitive interest rates and cash-back earnings, Green Dot might be a good fit. Keep in mind that your Cash Back Visa Debit Card interest/rewards are only accessible once every 12 months. Moreover, if you plan to keep more than $10,000 in savings, other online banks may pay greater interest in the long run. With a $9.95 monthly fee for the Cash Back card, consider opening a Green Dot account only if you think your earnings will outweigh the total for monthly fees. Be sure to check for updates to the APY, fees, and other account details before opening an account.

Frequently Asked Questions

Is Green Dot Bank Owned by Walmart?

No, Green Dot Bank is owned by Green Dot Corporation, not Walmart. However, Walmart owns shares in Green Dot and is a retail distributor of some of its products, including the Go2bank Visa Debit Card. Green Dot and Walmart also partnered to launch the Walmart MoneyCard.

What Are Green Dot's ATM Limits and Fees?

With the Green Dot Cash Back Visa Debit Card, you can make 4 withdrawals per month at in-network ATMs for free. Beyond that, you'll be charged $3.00 per withdrawal (plus potential charges by the ATM owner).

Does Green Dot Have a Physical Bank Location?

Green Dot has no brick-and-mortar branches. Its service is focused on online and mobile accounts and the use of ATMs for withdrawals.

What Is Green Dot Corporation?

It's a fintech and bank holding company that creates financial tools for individual customers and corporate partners such as Apple, Amazon, CVS Pharmacy, and Walmart. It functions on cloud-based technology and has 67 million accounts. Green Dot Bank is a subsidiary.

Methodology

Investopedia is dedicated to providing consumers with unbiased, comprehensive reviews of banks. We collected over 20 data points across more than 80 banks including products available, interest rates, fees, and accessibility to ensure that our content helps users make the right decision for their savings and banking needs.

Green Dot Bank Review (2024)

FAQs

Green Dot Bank Review? ›

Green Dot

Green Dot
Green Dot is also a payment platform company and is the technology platform used by Apple Cash, Uber, and Intuit. The company was founded in 1999 by Steve Streit as a prepaid debit card for teenagers to shop online. In 2001, the company pivoted to serving the "unbanked" and "underbanked" communities.
https://en.wikipedia.org › wiki › Green_Dot_Corporation
is a good option for those who want to bank from the comfort of their home. It's most suitable for those who make a lot of online purchases and want to get unlimited cash back for their spending.

What are the complaints against Green Dot Bank? ›

According to BBB files Green Dot Corporation has a pattern of complaints concerning service issues and customer service issues. Specifically, consumers allege that their accounts are being locked and therefore not being granted access to their account or funds for extended periods of time.

What is the lawsuit against Green Dot? ›

Past Green Dot lawsuits include failing to refund unauthorized transactions, charge disputes, unreasonable blocks or holds (including tax refund holds and social security SSI holds), hidden fees, excessive charges, deposit issues, account errors, service issues, downtime, balance errors, duplicate charges, and/or ...

What bank is behind Green Dot? ›

Green Dot Bank also operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. These registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank.

Is Green Dot a good card to use? ›

Bank-free consumers

Prepaid cards like the Green Dot Prepaid Visa are a reasonable short-term substitute for a bank account. You can write checks and use the card like a debit card, allowing you to avoid opening a bank account while maintaining access to most of their functions.

Why does Green Dot keep declining my transactions? ›

A transaction may be declined for several reasons—insufficient funds, mismatched address or unusual spending activity. Funds are set aside for transactions in process until the merchant is paid. Need to update your address? Go to Settings, Personal Info, Address to make updates.

Why does Green Dot need my SSN? ›

The name and Social Security number on file with the IRS must match your account to prevent fraud restrictions on the account. You are about to leave GreenDot.com. Green Dot does not provide, and is not responsible for, the product, service or overall website content available at Visa.com.

How do I get my money out of Green Dot? ›

Log into your account on the app or online. Select Withdraw Cash / Get Cash. Enter the amount you'd like to withdraw (limits may apply) and click Continue.

Is Green Dot owned by Walmart? ›

Just out of the limelight, however, is the other party to the MoneyCard: Green Dot is a hybrid, both a fintech as well as a bank holding company by virtue of its owning Green Dot Bank, acquired and renamed in 2011. Walmart, which owns some special class shares in Green Dot, is Green Dot's largest retail distributor.

Can Green Dot hurt your credit? ›

No, opening a Green Dot account does not impact your credit since we do not issue you a line of credit, require you to make monthly payments, or report your card activity to the major credit bureaus.

Is Green Dot a real bank? ›

The Green Dot Corporation is an American financial technology and bank holding company headquartered in Austin, Texas. It is the world's largest prepaid debit card company by market capitalization. Green Dot is also a payment platform company and is the technology platform used by Apple Cash, Uber, and Intuit.

Is Green Dot a real bank account? ›

Green Dot Bank also operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. These registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank.

Does Green Dot refund stolen money? ›

Green Dot will attempt to recover funds from fraudulent activity, but if the MoneyPak funds have already been transferred, we will not be able to issue a refund. If funds are recovered, we will issue a refund check. Refund checks typically take 7-14 days to arrive.

What is the monthly fee for Green Dot Bank? ›

Deposit up to $500 for a $5.95 flat fee. After the first monthly fee, the $7.95 monthly fee is waived whenever you direct deposit $500 or more in the previous monthly period. Other card fees apply.

How much money can I put on a Green Dot card? ›

Load/Reload Limitations. The maximum daily cash reload limit is $3,000, but maximum in-store reload limits also apply, and you may not load cash to your Card at any time the funds balance on your Card exceeds $3,000. We reserve the right to accept or reject any request to reload your Card at our sole discretion.

What is the maximum amount you can spend on a Green Dot card? ›

$3,000 per calendar day

Can you get your money back from Green Dot? ›

Refund checks typically arrive in the mail 7 - 14 days after your refund request is submitted. In some cases, Green Dot may require additional identity verification and proof of purchase to process your refund, and this will delay mailing of your check.

Can I sue Green Dot Bank? ›

A: In California, you can sue Green Dot Bank in small claims court if the dispute involves a sum within the small claims court's monetary limits, which is $10,000 for individuals and sole proprietors.

Why did my tax refund go to Green Dot? ›

Why is my refund being deposited onto one? When you filed your return, you chose to pay the filing fees by Bank Refund Transfer (File & Go) and receive the refund on a card rather than by direct deposit. With this option, when the IRS funds the refund, the refund is sent to the third-party bank.

How much can you withdraw from Green Dot card per month? ›

For security reasons, we may limit the amount, number, and type of transactions you can make on your Card and any funding or reload of your Card. You may withdraw up to a maximum of $3,000 per calendar month from ATMs and up to a maximum of $3,000 per calendar month from teller transactions, unless otherwise indicated.

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